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Tikit Help

Welcome to Tikit Help In the Tikit Help Center you will find all the resources you need to answer questions, understand features and receive walkthroughs

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Teams

Note Multi Department only applies to the Microsoft 365 Service Desk and ITSM Editions. For more info about the differences between product editions, see our

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Surveys

Surveys are a way to gauge how well agents are performing from a customer satisfaction perspective. When tickets are set to Resolved, the Ticket Virtual

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Preferences

Enable Dark Mode To enable Dark Mode, go to Settings -> Preferences: Setting the Theme to Light will result in the default theme.Setting the Theme to

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