Tikit Azure Consent
Tikit registers two Azure Enterprise Applications within a customer’s Azure environment: Tikit and Tikit Email Connector (if Email Connector – Consent Management has been enabled).
Tikit registers two Azure Enterprise Applications within a customer’s Azure environment: Tikit and Tikit Email Connector (if Email Connector – Consent Management has been enabled).
Tikit provides the ability for customers to create Templates with Custom Forms to add additional information to a Ticket. In some scenarios, you may want to map
Problem A user with any app role in Tikit and is not an admin in your AAD tenant, when the user logs into the Tikit web app at https://web.tikit.ai the agent
Welcome to Tikit Help In the Tikit Help Center you will find all the resources you need to answer questions, understand features and receive walkthroughs
How to resolve attachments “upload disabled” error when viewing tickets Problem When an analyst logs into the web app at https://web.tikit.ai, edits a ticket UI and
Connect Tikit to an Office 365 mailbox. All emails sent to the connected mailbox will automatically open new tickets in Tikit. Note that connecting a shared
Approval in a Ticket can help ensure proper permission is received before a request is carried out. Add Approval from Tikit From an existing Ticket,
Note Multi Department only applies to the Microsoft 365 Service Desk Edition. For more info about the differences between Microsoft Teams Ticketing and Microsoft 365
Surveys are a way to gauge how well agents are performing from a customer satisfaction perspective. When tickets are set to Resolved, the Ticket Virtual
Enable Dark Mode To enable Dark Mode, go to Settings -> Preferences: Setting the Theme to Light will result in the default theme.Setting the Theme to
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