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Tikit Azure Consent

Tikit registers two Azure Enterprise Applications within a customer’s Azure environment: Tikit and Tikit Email Connector (if Email Connector – Consent Management has been enabled).

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Tikit Help

Welcome to Tikit Help In the Tikit Help Center you will find all the resources you need to answer questions, understand features and receive walkthroughs

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Email Connector

Connect Tikit to an Office 365 mailbox. All emails sent to the connected mailbox will automatically open new tickets in Tikit. Note that connecting a shared

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Note Multi Department only applies to the Microsoft 365 Service Desk Edition. For more info about the differences between Microsoft Teams Ticketing and Microsoft 365

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Surveys are a way to gauge how well agents are performing from a customer satisfaction perspective. When tickets are set to Resolved, the Ticket Virtual

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Dark Mode

Enable Dark Mode To enable Dark Mode, go to Settings -> Preferences: Setting the Theme to Light will result in the default theme.Setting the Theme to

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