Relate Tickets
Tickets can be related to help you better manage tickets associated to the same topic or area of expertise. These data points can help you gain valuable insight
Tickets can be related to help you better manage tickets associated to the same topic or area of expertise. These data points can help you gain valuable insight
Many of the features in Tikit are enhanced by integrating with your M365 data. As a result, multiple features need additional consent in order to
Ticket Types allow for you to further identify and group your tickets into different themes. A common use for ticket types will be to identify
View and update your subscription plan, change license allocation, payment method, billing information, and view previous invoices from the Billing settings page. Table of Contents
End users can find and view their requests in the Requests dashboard. Table of Contents Add a header to begin generating the table of contents
Access tokens provide a way to authenticate to the Tikit API for use in external services like PowerShell, Power BI, and Power Automate. https://www.youtube.com/watch?v=GPM014HWx7Y Table
Manage priority picker values from the Priority settings page, including updating priority names, reordering and nesting values, and (un)archiving values. Table of Contents Add a
Manage category picker values from the Category settings page, including updating category names, reordering and nesting values, and (un)archiving values. Table of Contents Add a
Manage status picker values from the Status settings page, including updating status names, reordering and nesting values, and (un)archiving values. Table of Contents Add a
Tags are an alternative way to organize your tickets, allowing for on the fly tagging to quickly associate your tickets with different processes, themes or
©2024 Cireson LLC, All rights reserved