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Tikit Azure Consent

Tikit registers two Azure Enterprise Applications within a customer’s Azure environment: Tikit and Tikit Email Connector (if the Email Connector within Tikit Consent Management has been enabled). If you

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Power BI Integration

With Power BI Desktop you can instantly visualize Tikit data, quickly build your own dashboards, and publish into OneDrive, Sharepoint, or Teams. You can follow

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Excel Integration

With Excel you can instantly visualize Tikit data, quickly build your own Pivot Tables, Dashboards, and publish into OneDrive, SharePoint, or Teams. You can follow

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Merge Tickets

Duplicate tickets can occur for many reasons. You might see this if an end user replies to the virtual agent directly, instead of within the

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Relate Tickets

Tickets can be related to help you better manage tickets associated to the same topic or area of expertise. These data points can help you gain valuable insight

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