How To

Tikit registers two Azure Enterprise Applications within a customer’s Azure environment: Tikit and Tikit Email Connector (if the Email Connector within Tikit Consent Management has been enabled). If you

Tikit provides the ability for customers to create Templates with Custom Forms to add additional information to a Ticket. In some scenarios, you may want to map

Problem A user with any app role in Tikit and is not an admin in your AAD tenant, when the user logs into the Tikit web app at https://web.tikit.ai the agent

Approval in a Ticket can help ensure proper permission is received before a request is carried out. Add Approval from Tikit From an existing Ticket,

Tikit Triggers in Power Automate Within Microsoft Power Automate it is possible to invoke a flow that is triggered by events in Tikit. To connect to

With Power BI Desktop you can instantly visualize Tikit data, quickly build your own dashboards, and publish into OneDrive, Sharepoint, or Teams. You can follow

Once a mailbox is connected to Tikit, any and all emails that arrive within the Inbox will create a ticket and notify the sender. However

How To Import Data Into Excel With Excel you can instantly visualize Tikit data, quickly build your own Pivot Tables, Dashboards, and publish into OneDrive,

Duplicate tickets can occur for many reasons. You might see this if an end user replies to the virtual agent directly, instead of within the