How do I interact with Tikit as a Guest user in Teams?
Problem Given a guest user for an AAD tenant And the guest has access to Teams for collaboration And the guest has HelpBot or Tikit
Problem Given a guest user for an AAD tenant And the guest has access to Teams for collaboration And the guest has HelpBot or Tikit
Problem Given a Tikit admin has created a ticket template with a custom form When an analyst applies that template to a ticket And the
Problem Given a user installs the HelpBot virtual agent app in Microsoft Teams When the user opens a chat with HelpBot Then the message compose
Problem Given an analyst logs into the Tikit web app at https://web.tikit.ai. When the analyst views the Tickets dashboard in either List or Board views.
Problem When a requester sends an email to a mailbox connected to Tikit with the email connector. Then the requester receives a email response from
Problem Given a user with any app role in Tikit And the user is not an admin in your AAD tenant When the user logs
Problem Given an analyst logs into the web app at https://web.tikit.ai. When the analyst opens the edit ticket UI and expands the Attachments section. Then
Problem Given a user is an analyst in Tikit and has the Tikit Teams app installed. When the analyst attempts to add a file attachment
If you would like to send actionable messages from your domain instead of do-not-reply@tikit.ai, please set up your own provider and update the Provider Id
Problem Given a Tikit admin accessing Security settings. When the admin attempts to add a new mapped role for an AAD Security or Universal group.
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