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Ronald Lau
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Viewing 2 replies - 1 through 2 (of 2 total)
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July 11, 2022 at 12:27 pm
in reply to:
Delete Ticket in web.tikit.ai
Quote
Ronald Lau
Participant
You really don’t want this.
Better to make a new ticket status, say ‘deleted’, and set the desired ones to it.
Trust me.
You do not want your users or customers knowing their requests can be deleted.
May 27, 2022 at 12:00 pm
in reply to:
Who can do what.
Quote
Ronald Lau
Participant
Nevermind! We didn’t have HelpBot installed yet.
Viewing 2 replies - 1 through 2 (of 2 total)