Recommended FAQs to feed HelpBot? - Tikit.ai Help Center

This topic has 1 reply, 1 voice, and was last updated 2 months, 2 weeks ago by Jacob Schleappi.

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- July 7, 2022 at 3:52 pm
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Jacob Schleappi
Participant

We’re learning about our new HelpBot and are very interested in the FAQ import function. We’ve tried two very basic FAQs sucsessfuly, and noticed that many daynamic FAQ pages do not work.

Is there more information avaiable on how this bot imports provided FAQs and determains how to respond?
Is there a recomened page format for the FAQs we import?
Can we feed it a word doc or self hosted sharepoint or static HTML file with an FAQ format?

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- - May 9, 2024 at 5:02 pm
  - Quote
  Jacob Schleappi
  Participant
  
  i suppose we’re not going to get an update on this. Found my old question while looking into this option again.

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Tagged: AI, Chat, FAQ, HelpBot

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