Q2 2021 Features

  • Post
    • June 10, 2021 at 4:58 pm
    James Kleinschnitz
    Administrator
    We are excited to bring these new features to Tikit in Q2 of 2021.

    Current Status of the below features is that we are working with MS to get our Teams app updates approved.

    • Ticket Attachments
    • Teams meetings integrations
    • Ticket Tab (beta)
    • Settings Tab
      • Edit KB
      • Triage Channel Picker
      • HelpBot Virtual Agent Install/Update
    • Create from message, link back
    • Search Message Extension

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