Edit Knowledgebase - cannot sign in - Tikit.ai Help Center

This topic has 2 replies, 2 voices, and was last updated 2 years, 8 months ago by Dillon Tycz.

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- August 19, 2021 at 1:45 pm
- Quote
Dillon Tycz
Participant

When we are trying to access our knowledgebase, it directs to a sign in screen and then displays an error –> see below.

AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: ‘b13c40ee-e073-459e-96b5-3f3cca046a37’.

Request Id: c6377181-ba9f-4d27-828b-3dcf22287800
Correlation Id: 4ae479ab-1a32-445f-b9e0-c49f3c948ee7
Timestamp: 2021-08-19T13:42:32Z
Message: AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: ‘b13c40ee-e073-459e-96b5-3f3cca046a37’.

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Replies

- - August 19, 2021 at 4:01 pm
  - Quote
  Ryan Lane
  Moderator
  
  Hi Dillon,
  Thanks for reaching out to let us know. I’ll work with the dev team to get the missing Redirect URIs sorted out. In the meantime, you can use the following workaround to log into web.tikit.ai before opening the KB Editor:
  1. Open https://web.tikit.ai/ and login.
  2. Open https://web.tikit.ai/settings/knowledge.
- - August 19, 2021 at 6:08 pm
  - Quote
  Dillon Tycz
  Participant
  
  Hi Ryan,
  
  Thank you that worked!

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