Reply To: New reuest notification

    Ryan Lane
    Moderator
    Great that HelpBot is going out, not so great on the delay from Teams but good to hear there’s progress haha.
    Can you send me a quick screencap of those notifications at help@tikit.ai? As I understand it our HelpBot notifications are done almost immediately after ticket creation or update rather than through a queue so I’d like to confirm what they’re seeing. Thanks!