Ryan LaneModeratorGreat that HelpBot is going out, not so great on the delay from Teams but good to hear there’s progress haha.
- October 22, 2021 at 3:54 pm
Can you send me a quick screencap of those notifications at firstname.lastname@example.org? As I understand it our HelpBot notifications are done almost immediately after ticket creation or update rather than through a queue so I’d like to confirm what they’re seeing. Thanks!