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- July 20, 2021 at 1:59 pm
James KleinschnitzAdministratorMichaelWe will try to replicate this in our test environments but a few questions:
In the Automations table what is the status for each of your automations?
When testing these automations how are you creating the new Ticket? (Web, HelpBot, Converting a chat message)Thanks
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James
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