Manage Groups

Manage groups in Tikit to direct work to multiple channels in Teams.

To access and manage Groups settings:

  1. Open the Tikit web app at https://web.tikit.ai.
  2. Once in the Tikit web app, select the settings gear in the header, then select Security.
1 Add a new Group. 1 of 5 2 Search for specific Group by name, description, or member. 2 of 5 3 Group name.
Select a Group’s name to edit group. 3 of 5
4 Group description. 4 of 5 5 Group member(s). 5 of 5
  1. New Group Add a new Group.
  2. Search Search for specific Group by name, description, or member.
  3. Name Group name. Select a Group’s name to edit group.
  4. Description Group description.
  5. Members Group member(s).

To add a new Group:

  1. In Settings > Groups, select + New Group to open the New Group form.
  1. Enter a new Group Name and an optional Description.
  2. Using the channel picker, select the channel to associate with the group. The Tikit app must be added to the Team for the channel.
  3. Search for and add team members to the group. Team members must be a member of the Team’s channel.
  4. Select Save to save the group.
  1. Enter a Group Name and an optional Description.
  2. Using the channel picker, select the channel to associate with the group. The Tikit app must be added to the Team for the channel.
  3. Search for and add team members to the group. Team members must be a member of the Team’s channel.
  4. Select Save to save the group.

To edit an existing group:

  1. In Settings > Groups, select a Group’s name to edit it.
  1. Enter a Group Name and an optional Description.
  2. Using the channel picker, select the channel to associate with the group. The Tikit app must be added to the Team for the channel.
  3. Search for and add team members to the group. Team members must be a member of the Team’s channel.
  4. Select Save to save the group.

Manage Security

Tikit provides role-based access control (RBAC) to enforce authorization in both the web and Teams apps. There are several app roles available: Administrators, Analysts, and

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