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Tikit Web App

Manage Ticket Types

Manage ticket type picker values from the Ticket Types settings page, including updating type names, reordering and nesting values, and (un)archiving values. Table of Contents

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Manage Billing

View and update your subscription plan, payment method, billing information, and view previous invoices from the Billing settings page. Table of Contents Add a header

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Requests Dashboard

End users can find and view their requests in the Requests dashboard. Table of Contents Add a header to begin generating the table of contents

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Manage Access Tokens

Access tokens provide a way to authenticate to the Tikit API for use in external services like PowerShell, Power BI, and Power Automate. https://www.youtube.com/watch?v=GPM014HWx7Y Table

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Manage Priority Values

Manage priority picker values from the Priority settings page, including updating priority names, reordering and nesting values, and (un)archiving values. Table of Contents Add a

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Manage Category Values

Manage category picker values from the Category settings page, including updating category names, reordering and nesting values, and (un)archiving values. Table of Contents Add a

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Manage Status Values

Manage status picker values from the Status settings page, including updating status names, reordering and nesting values, and (un)archiving values. Table of Contents Add a

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Manage Tags

Need to update a tag or delete it together? Tags can be updated as processes change to either remove a tag from tickets wholesale by

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Manage Groups

Manage groups in Tikit to direct work to multiple channels in Teams. https://www.youtube.com/watch?v=DF7SPAk-R38 Table of Contents Add a header to begin generating the table of

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