- This topic has 4 replies, 4 voices, and was last updated 1 year, 11 months ago by
Saavedra Berrocal, Eduardo.
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- December 1, 2021 at 11:43 am
Reinhard GustavikParticipantHow can I delete a ticket in the new web.tikit.ai?
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- July 11, 2022 at 12:27 pm
Ronald LauParticipantYou really don’t want this.
Better to make a new ticket status, say ‘deleted’, and set the desired ones to it.
Trust me.
You do not want your users or customers knowing their requests can be deleted. -
- August 3, 2022 at 4:00 pm
Marc PetersParticipantRonald Lau:
You really don’t want this.
Better to make a new ticket status, say ‘deleted’, and set the desired ones to it.
Trust me.
You do not want your users or customers knowing their requests can be deleted.I and my experience agree with @Ronald.
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- September 26, 2022 at 12:12 am
Saavedra Berrocal, EduardoParticipantso is that a yes you can delete or no its not an option?-
- September 26, 2022 at 2:28 am
Saavedra Berrocal, EduardoParticipanti found it. thanks everyone. delete option is available within the ticket
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